5 Elements of Top Quality Management

Published on 28/04/2021

We all know that management is a hard job. However, the very best managers don’t actually use technical skills that often; they use people skills and focus on getting the best out of people. All of this makes the role of a manager much easier. 

If you want your business to succeed, you need to focus on investing time and attention in your employees. As a busy manager, that can be tough sometimes. However, by keeping your attention on the basics, you’ll notice that far more goes right than wrong and your employees will feel valued, respected, and listened to. When that happens, the whole business picture improves. 

So, what are the top 5 elements that creates a fantastic manager? You might be surprised. 


Managers need to remain impartial at all times and never take sides. By doing so, you can easily cause a divide in the office and that quickly leads towards low morale and issues with productivity. Even if deep down you know which side you would pick, you can never let this show and never allow it to influence your actions or decisions. Stick to the facts! 

Communication Skills

A high quality manager has top-draw communication skills but that also means that they’re able to listen effectively too. Communication is an umbrella term which covers a huge number of elements; not only do you need to listen to words but you also need to read body language, look out for verbal and non-verbal cues, and do your best to listen. Great managers can do all of this with ease. 


The management role is stressful sometimes but you shouldn’t allow that to make you appear unapproachable. Whilst sitting at your executive office desk, you need your employees to feel they can approach you if they have a problem they need to discuss. This helps them to feel valued and secure in their role and also stops small issues turning into huge problems.

Able to Deal With Conflicts

We mentioned impartiality before, but a good manager is able to quickly and effectively deal with conflicts and diffuse them before they go nuclear. This has to be done with the good of the whole office in mind and in a way which avoids sides being taken or gossip being generated. It can be tough, but a good manager can do it.


Finally, a good manager uses their empathy skills on a daily basis. Your employees are people and that means they have feelings, problems, and worries like everyone else. By putting yourself in their shoes when you make decisions and speak, you’ll show them that you value them and make the right choices too. 

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