So many things can affect the serenity (or otherwise) of a working environment. But, one of the main issues that can often throw a true spanner in the works of positivity, is workplace conflict.
When two or more employees misunderstand one another or have an argument of any kind, it’s very easy for everyone else to be dragged into the melee. In some cases, people feel forced to pick sides and that causes nothing but stress and drama.
Managers need to understand how conflict can occur and undergo conflict management training to help employees figure out problems and smooth the waters. Without that, such problems can easily turn very toxic indeed and leads to a negative working environment.
Check out this video which has some very useful information on the types of office conflict and what to do about them.
Positive team work cannot happen when members of the team are in the middle of a conflict. Even if everyone else tries to ignore the drama, it’s always there, bubbling under the surface.
Morale can quickly take a tumble and before you know it, productivity isn’t far behind it. When it’s left to fester, it’s even harder to resolve.
It’s true that nobody can get along with everyone, all the time. We’re all human at the end of the day and sometimes we misunderstand things, mishear, or generally take umbrage to something that wasn’t mean to offend. If you’re having a bad day, it’s very easy to say something off the cuff that you regret later on.
In the interests of a harmonious and positive working environment, it’s important that everyone understands just how toxic conflict can be, even if it’s a minor issue. By understanding that, it’s far easier to overcome such problems. It’s just a matter of sitting down together, agreeing to disagree in some cases, shaking hands, and then getting on with it. However, serious problems may need meditation from a manager to overcome the issue.